Privacy Policy

1. Introduction

Total Pest Supply ("we," "us," or "our") operates this website and sells consumer pest control products on Amazon under the NatureStop, Ms. Pixie's, Mint+, and Burke's brands. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using this website, you agree to the practices described in this policy.

2. Information We Collect

Information you provide. If you contact us (for example, by email), we collect the information you choose to share, such as your name, email address, and the contents of your message.

Information collected automatically. When you visit this website, we may automatically collect standard technical information, including your IP address, browser type, device type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This information is collected through server logs and, where applicable, cookies or similar technologies.

Purchase information. We do not sell products directly through this website. Purchases of our products are made through Amazon, and any information you provide during checkout is collected and processed by Amazon under Amazon's Privacy Notice. We receive only the limited order information Amazon makes available to sellers, which does not include your payment details.

3. Advertising Data and the Amazon Ads API

We advertise our products on Amazon and use the Amazon Ads API (Amazon Advertising API) to manage and measure our advertising campaigns. Through the Amazon Ads API, we access aggregated campaign and performance data such as impressions, clicks, ad spend, and sales attribution metrics.

In connection with our use of the Amazon Ads API:

• We use advertising data solely to manage, optimize, and report on our own advertising campaigns for our own products.
• We do not use Amazon advertising data to build or supplement user profiles, and we do not attempt to identify individual Amazon customers from advertising data.
• We do not sell, rent, or share Amazon advertising data with third parties, except with service providers who help us operate our advertising (under confidentiality obligations) or where required by law.
• We handle all data obtained through the Amazon Ads API in accordance with Amazon's applicable policies, including the Amazon Ads API License Agreement and Amazon's Data Protection Policy.

4. How We Use Information

We use the information we collect to:

• Operate, maintain, and improve this website;
• Respond to your questions and customer service requests;
• Manage, measure, and optimize our advertising campaigns;
• Analyze site usage to improve our content and products;
• Comply with legal obligations and protect our rights.

5. Cookies and Similar Technologies

This website may use cookies and similar technologies to remember your preferences and understand how visitors use the site. Most browsers allow you to control cookies through their settings, including blocking or deleting them. Disabling cookies may affect some site functionality.

6. How We Share Information

We do not sell your personal information. We may share information only in these limited circumstances:

• Service providers — with vendors who perform services on our behalf (such as website hosting and analytics), who are permitted to use the information only to provide those services;
• Legal requirements — when required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Total Pest Supply, our customers, or others;
• Business transfers — in connection with a merger, acquisition, or sale of all or part of our business, in which case we will require the recipient to honor this Privacy Policy.

7. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. Advertising performance data is retained only as long as needed for campaign management and reporting, consistent with Amazon's data retention requirements.

8. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. These include access controls, encryption in transit, and limiting access to information to personnel who need it to perform their duties. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.

9. Children's Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete the personal information we hold about you, and the right to object to or restrict certain processing. To exercise any of these rights, contact us using the details below. We will respond to verified requests within the timeframe required by applicable law.

California residents may have additional rights under the California Consumer Privacy Act (CCPA), and residents of the European Economic Area or United Kingdom may have rights under the GDPR or UK GDPR, respectively.

11. Third-Party Links

This website contains links to third-party sites, including Amazon product listings. We are not responsible for the privacy practices of those sites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at: